Privacy Notice
I. IDENTIFICATION OF THE RESPONBLE PARTYSI
We inform you that “enITma - Camina Software” is located at Paseo de la Reforma Extension 115-607, Colonia Paseo de las Lomas, Álvaro Obregón Delegation, Postal Code 01330, in Mexico City; In the same way, we inform you that the personal information of all our clients is treated in a strictly confidential manner, so that they can feel fully confident that when acquiring our goods and / or services, we make a permanent effort to safeguard and protect it.
II. MEANS OF OBTAINING PERSONAL DATA
For the purposes indicated in this Privacy Notice, "enITma - Camina Software" may collect your personal data in different ways: when you provide it to us directly; when you visit our website or use our online services, when we assist you by telephone and when we obtain information through other sources that are permitted by the Federal Law on Protection of Personal Data Held by Private Parties (The Law) and its Regulation.
III. PERSONAL DATA COLLECTED
"enITma - Camina Software", may collect the following personal data and those that are applicable and necessary to comply with the purposes of this Privacy Notice depending on the relationship that exists with you:
Personal Data that we collect directly:
Full name, date of birth, country of birth, nationality, sex, Federal Taxpayers Registry (RFC), CURP, email, home address, home phone, cell phone, marital status, spouse's name, company where you work, occupation or profession, position, seniority, work address, income, similar products or services with which you currently work, costs and budgets. If you request products or services on credit, we need to know your financial situation as well as information on your endorsements or jointly obligated and credit bureau.
Personal Data that we collect when you visit our website or use our online services:
Data for Express Form: Full name, contact telephone number, email.
Data for Detailed Form: Full name, email, product, number of licenses or services required, type of business, size, contract term, current supplier if you have it, budget, time in which the product or service is required, telephone .
Personal Data that we collect by telephone:
Full name, contact telephone, place of residence, email.
Your image may be recorded for quality service purposes and as a security measure; Likewise, your voice may be recorded in order to monitor the quality of our service.
IV. FINANCIAL AND / OR EQUITY DATA
We inform you that in order to comply with the purposes set forth in this Privacy Notice, your data will be collected and processed, which are essential for the purposes that originate and are necessary for the legal relationship with "enITma - Camina Software", committing ourselves to They will be treated under the strictest security measures that guarantee their confidentiality.
V. PURPOSES
More than a policy, at "enITma - walks software" we have the philosophy of maintaining a close and active relationship with our clients. In terms of what is established by the Law and its Regulations, the data you provide us will be used for the following purposes:
Necessary for the legal relationship with the person in charge:
Provide the customer with the products and services offered by our company.
Where appropriate, provide management of procedures related to the leasing service that the client has contracted or financing when acquiring any of our solutions (products and services) offered under the leasing or financing scheme.
iii. Control and monitoring for the maintenance and support of the product or service purchased.
Process requests, collection activities, billing and clarifications.
Keep our records updated in order to respond to your queries.
Follow up on our commercial relationship and request evaluation and quality monitoring of the service.
vii. Comply with the laws, regulations and other applicable legal provisions.
Not necessary for the legal relationship with the person in charge:
Carry out marketing and promotion activities in general, different to the service provided by "enITma - Camina Software".
Carry out internal studies on consumer habits and any other promotional
Or a question related to the products and / or services offered by "enITma - walks software". It is important to mention that the purposes (i), (ii), (iii), (iv), (v), give rise to and are necessary to maintain the legal relationship with our client. On the contrary, the purposes (I), (II) and (III) are not necessary to maintain our legal relationship, but they are important to continue offering our products and services for the benefit of our clients for marketing, advertising and commercial prospecting purposes. ; Therefore, you have the right to oppose, or to revoke your consent so that "enITma - walks software", stops processing your Personal Data for these purposes, according to the procedure indicated in section VI of this Privacy Notice.
VI. OPTIONS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA
The personal data that you provide us will form part of the confidential file of enITma and / or its subsidiaries, together or separately hereinafter "enITma", for the formulation of a project or delivery of products and services and will be used only to carry out carry out analysis and / or commercial purposes between you and enITma.
enITma undertakes not to provide them to any individual or legal entity, that is, the information provided to third parties will not allow the identification of you or any of your family members at any time. In order to fulfill the necessary purposes described above or other those required by law or by the competent authorities, enITma will only transfer the necessary data in the cases provided by law. Likewise, if you do not object, enITma will process your personal data necessary for secondary purposes such as contacting you again to offer you services according to your interests. You or your legal representative may exercise any of the ARCO rights (access, rectification, cancellation or opposition) by contacting us at info@enitma.com Any change or modification to this privacy notice will be communicated by email through the enitma domain. com or on the website http://www.enitma.com
VII. REQUEST FOR ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION OF PERSONAL DATA (ARCO RIGHTS) AND REVOCATION OF CONSENT
All your personal data are treated in accordance with the applicable and current legislation in the country, therefore we inform you that you have at all times the right to Access, Rectify, Cancel or Oppose the treatment that we give to your personal data, as well as Revoke the consent granted for the treatment of the same; Rights that you can enforce through the account executive, a person who "enITma - Camina Software" has designated for this purpose, or by sending an email to legal@enitma.com, so that the Request Form may be provided. of ARCO Rights, which must be submitted completed, with a copy of your official identification to prove ownership, directly at the facilities of "enITma - Camina Software", with persons designated for the attention of ARCO Rights.
Through these channels you will be able to Access, Rectify, Cancel, Oppose or, where appropriate, Revoke the consent for the processing of your personal data; The response to your request for ARCO rights in all cases will be sent to the email indicated in the request form for the exercise of these rights. Likewise, you are informed that the right of access will be considered fulfilled when the corresponding response is sent through the email that you have indicated to us for this purpose.
The exercise of ARCO Rights will be exercised by the holder free of charge, the holder having to cover, where appropriate, the costs of shipping, reproduction and / or certification of documents; However, if said request is repeated for the same ARCO Right in a period not exceeding 12 months, it will have a cost that will not exceed 3 days of the general minimum wage in force in Mexico City.
VIII. TRANSFERS OF PERSONAL DATA
Transfers without consent:
You are informed that in order to comply with the purposes established in subsection (a), section IV of this Privacy Notice, your personal data may be transferred and processed within and outside the United Mexican States by persons other than "enITma - Camina Software ”,. In this sense and based on the provisions of the Law and its Regulations, your personal data may be transferred without the need for your consent to: (i) Third party service providers solely and exclusively for the fulfillment of the good and / or service contracted by the client based on the purposes established in subsection (a), section IV of this Privacy Notice.
IX. USE OF COOKIES:
"EnITma - Camina Software", informs you that it uses "cookies and web beacons" to automatically obtain personal information from you. The personal data that we collect electronically, as well as the purposes of the treatment are established in this Privacy Notice.
X. MODIFICATIONS TO THE PRIVACY NOTICE
This Privacy Notice may be modified from time to time by "enITma - Camina Software", said modifications will be duly informed through the following means:
Our website www.enitma.com and / or www.camina-software.com (Privacy Notice section);
Notices visible in our “enITma - Camina Software” facilities; or
Any other means of oral, printed or electronic communication that "enITma - Camina Software" determines for this purpose.
For the purposes indicated in this Privacy Notice, "enITma - Camina Software" may collect your personal data in different ways: when you provide it to us directly; when you visit our website or use our online services, when we assist you by telephone and when we obtain information through other sources that are permitted by the Federal Law on Protection of Personal Data Held by Private Parties (The Law) and its Regulation.
III. PERSONAL DATA COLLECTED
"enITma - Camina Software", may collect the following personal data and those that are applicable and necessary to comply with the purposes of this Privacy Notice depending on the relationship that exists with you:
Personal Data that we collect directly:
Full name, date of birth, country of birth, nationality, sex, Federal Taxpayers Registry (RFC), CURP, email, home address, home phone, cell phone, marital status, spouse's name, company where you work, occupation or profession, position, seniority, work address, income, similar products or services with which you currently work, costs and budgets. If you request products or services on credit, we need to know your financial situation as well as information on your endorsements or jointly obligated and credit bureau.
Personal Data that we collect when you visit our website or use our online services:
Data for Express Form: Full name, contact telephone number, email.
Data for Detailed Form: Full name, email, product, number of licenses or services required, type of business, size, contract term, current supplier if you have it, budget, time in which the product or service is required, telephone .
Personal Data that we collect by telephone:
Full name, contact telephone, place of residence, email.
Your image may be recorded for quality service purposes and as a security measure; Likewise, your voice may be recorded in order to monitor the quality of our service.
IV. FINANCIAL AND / OR EQUITY DATA
We inform you that in order to comply with the purposes set forth in this Privacy Notice, your data will be collected and processed, which are essential for the purposes that originate and are necessary for the legal relationship with "enITma - Camina Software", committing ourselves to They will be treated under the strictest security measures that guarantee their confidentiality.
V. PURPOSES
More than a policy, at "enITma - walks software" we have the philosophy of maintaining a close and active relationship with our clients. In terms of what is established by the Law and its Regulations, the data you provide us will be used for the following purposes:
Necessary for the legal relationship with the person in charge:
Provide the customer with the products and services offered by our company.
Where appropriate, provide management of procedures related to the leasing service that the client has contracted or financing when acquiring any of our solutions (products and services) offered under the leasing or financing scheme.
iii. Control and monitoring for the maintenance and support of the product or service purchased.
Process requests, collection activities, billing and clarifications.
Keep our records updated in order to respond to your queries.
Follow up on our commercial relationship and request evaluation and quality monitoring of the service.
vii. Comply with the laws, regulations and other applicable legal provisions.
Not necessary for the legal relationship with the person in charge:
Carry out marketing and promotion activities in general, different to the service provided by "enITma - Camina Software".
Carry out internal studies on consumer habits and any other promotional
Or a question related to the products and / or services offered by "enITma - walks software". It is important to mention that the purposes (i), (ii), (iii), (iv), (v), give rise to and are necessary to maintain the legal relationship with our client. On the contrary, the purposes (I), (II) and (III) are not necessary to maintain our legal relationship, but they are important to continue offering our products and services for the benefit of our clients for marketing, advertising and commercial prospecting purposes. ; Therefore, you have the right to oppose, or to revoke your consent so that "enITma - walks software", stops processing your Personal Data for these purposes, according to the procedure indicated in section VI of this Privacy Notice.
VI. OPTIONS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA
The personal data that you provide us will form part of the confidential file of enITma and / or its subsidiaries, together or separately hereinafter "enITma", for the formulation of a project or delivery of products and services and will be used only to carry out carry out analysis and / or commercial purposes between you and enITma.
enITma undertakes not to provide them to any individual or legal entity, that is, the information provided to third parties will not allow the identification of you or any of your family members at any time. In order to fulfill the necessary purposes described above or other those required by law or by the competent authorities, enITma will only transfer the necessary data in the cases provided by law. Likewise, if you do not object, enITma will process your personal data necessary for secondary purposes such as contacting you again to offer you services according to your interests. You or your legal representative may exercise any of the ARCO rights (access, rectification, cancellation or opposition) by contacting us at info@enitma.com Any change or modification to this privacy notice will be communicated by email through the enitma domain. com or on the website http://www.enitma.com
VII. REQUEST FOR ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION OF PERSONAL DATA (ARCO RIGHTS) AND REVOCATION OF CONSENT
All your personal data are treated in accordance with the applicable and current legislation in the country, therefore we inform you that you have at all times the right to Access, Rectify, Cancel or Oppose the treatment that we give to your personal data, as well as Revoke the consent granted for the treatment of the same; Rights that you can enforce through the account executive, a person who "enITma - Camina Software" has designated for this purpose, or by sending an email to legal@enitma.com, so that the Request Form may be provided. of ARCO Rights, which must be submitted completed, with a copy of your official identification to prove ownership, directly at the facilities of "enITma - Camina Software", with persons designated for the attention of ARCO Rights.
Through these channels you will be able to Access, Rectify, Cancel, Oppose or, where appropriate, Revoke the consent for the processing of your personal data; The response to your request for ARCO rights in all cases will be sent to the email indicated in the request form for the exercise of these rights. Likewise, you are informed that the right of access will be considered fulfilled when the corresponding response is sent through the email that you have indicated to us for this purpose.
The exercise of ARCO Rights will be exercised by the holder free of charge, the holder having to cover, where appropriate, the costs of shipping, reproduction and / or certification of documents; However, if said request is repeated for the same ARCO Right in a period not exceeding 12 months, it will have a cost that will not exceed 3 days of the general minimum wage in force in Mexico City.
VIII. TRANSFERS OF PERSONAL DATA
Transfers without consent:
You are informed that in order to comply with the purposes established in subsection (a), section IV of this Privacy Notice, your personal data may be transferred and processed within and outside the United Mexican States by persons other than "enITma - Camina Software ”,. In this sense and based on the provisions of the Law and its Regulations, your personal data may be transferred without the need for your consent to: (i) Third party service providers solely and exclusively for the fulfillment of the good and / or service contracted by the client based on the purposes established in subsection (a), section IV of this Privacy Notice.
IX. USE OF COOKIES:
"EnITma - Camina Software", informs you that it uses "cookies and web beacons" to automatically obtain personal information from you. The personal data that we collect electronically, as well as the purposes of the treatment are established in this Privacy Notice.
X. MODIFICATIONS TO THE PRIVACY NOTICE
This Privacy Notice may be modified from time to time by "enITma - Camina Software", said modifications will be duly informed through the following means:
Our website www.enitma.com and / or www.camina-software.com (Privacy Notice section);
Notices visible in our “enITma - Camina Software” facilities; or
Any other means of oral, printed or electronic communication that "enITma - Camina Software" determines for this purpose.